Quality Policy
QCS.Otago continually aims to improve its services and enhance customer satisfaction by boosting production processes, by providing cost-effective services, by decreasing any possibility of delay in carrying out its services, by setting up a strong foundation to encourage the improvement of internal processes, by enhancing the ability to achieve strategic targets, and by evaluating the quality management system based on the statutory requirements and established industrial or international standards. The competitive market today demands not just quality products or services but also the quality on how to deliver customer support with the dynamic training programs and integrated business processes. Our employees are capable of achieving the utmost quality work standards and error-free productivity as well as comply with legal regulations and standards with respect to their scope of work. We value team oriented cooperation and provide a supportive work environment that promotes continuous personal and professional growth. Our actions and work culture are aligned with the needs of the clients and current market condition. Our customers are the key to our success, they must be treated fairly and receive the highest professional level of service and support.
Health & Safety Policy
QCS.Otago fully protects all employees, contractors, visitors, stakeholders, physical assets and the environment from any work-related incident, exposure and any kind of damage.
Obligations
Management is firmly committed to a policy enabling all work activities to be carried out safely, and with all possible measures taken to remove (or at least reduce) risks to the health, safety and welfare of workers, contractors, authorised visitors, and anyone else who may be affected by our operations.
We are committed to ensuring we comply with the applicable Work Health and Safety Acts and applicable Codes of Practices and Standards.
Responsibilities:
Management:
Will provide and maintain as far as possible:
• A safe working environment
• Safe systems of work
• Plant and substances in safe condition
• Facilities for the welfare of workers
• Information, instruction, training and supervision that is reasonably necessary to ensure that each worker is safe from injury and risks to health
• A commitment to consult and co-operate with workers in all matters relating to health and safety in the workplace
• A commitment to continually improve our performance through effective safety management.
Workers:
Each worker has an obligation to:
• Comply with safe work practices, with the intent of avoiding injury to themselves and others and damage to plant and equipment
• Take reasonable care of the health and safety of themselves and others
• Wear personal protective equipment and clothing where necessary
• Comply with any direction given by management for health and safety
• Not misuse or interfere with anything provided for health and safety
• Report all accidents and incidents on the job immediately, no matter how trivial
• Report all known or observed hazards to their supervisor or manager.
Application of this policy
We seek the co-operation of all workers, customers, partners and other persons. We encourage suggestions for realising our health and safety objectives to create a safe working environment with a zero accident rate.
This policy applies to all business operations and functions, including those situations where workers are required to work off-site.